Market Grille Clerk

About the Role

Market Grille Clerks are central to the Market Grille, serving fresh, made-to-order food and creating a welcoming customer experience. This role involves managing orders, ensuring food safety, and working collaboratively to uphold quality and service standards.

Key Responsibilities

• Provide prompt, friendly customer service, greeting customers and making their visit positive.
• Take customer orders at the Market Grille counter and answer the telephone, taking product orders.
• Review daily orders, anticipate product needs, and prepare and replenish product.
• Pull product from coolers or freezers for cooking and ensure adequate food supply.
• Handle food safely and monitor food for freshness.
• Maintain a clean and sanitary work area.
• Check in product, put product away, and review invoices.
• Operate the department register, receive payment, and make change.
• Remove trash in a timely manner and wash dishes.
• Price and order product, and deliver orders.
• Work with co-workers to ensure customer satisfaction and a pleasant work environment.
• Assist in other store areas and take on special projects as assigned.
• Adhere to personal hygiene, dress standards, and Hy-Vee policies.
• Report to work on time when scheduled.

Requirements & Tech Stack

• Ability to follow detailed written or verbal instructions.
• Ability to work through tasks with a few concrete variables.
• Perform simple addition and subtraction.
• Copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions.
• Communicate supply needs orally or in writing.
• Work effectively as part of a team.

Qualifications

• No education requirement; training will be provided.
• Six months or less of similar or related work experience.
• Prior food service experience is a plus.

Physical Requirements

• Frequently stand and walk throughout a shift.
• Where applicable: Ability to safely use sharp knives and blades for food preparation.
• Where applicable: Exposure to heat- and burn-related hazards from cooking equipment.
• Where applicable: Ability to operate a delivery vehicle in accordance with DOT standards.
• Perform repetitive standing, walking, reaching, and bending.

Working Environment

• Performed in a store kitchen environment that is busy and engaging.
• Exposure to noise, equipment movement, temperature extremes, and cleaning chemicals or solvents.