Service Customer Care Rep
Crown Equipment Corporation
Ontario, CA0–2 yrs1d agovia LinkedIn
About the Role
Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking a Service Customer Care Rep. This role provides essential support to customers and service technicians within our extensive global network.
Key Responsibilities
- Process incoming calls from Crown customers and Service Technicians.
- Dispatch technicians.
- Enter technician payroll hours.
- Process parts and service billing.
- Create daily work orders.
- Maintain records and files.
- Assist other departments as needed.
Requirements & Tech Stack
- Less than 2 years of related experience.
- High school diploma or equivalent.
- Experience with Microsoft Office.
- Excellent phone skills.
- Good communication skills.
- Good organizational skills.
- Good math skills.
- Good computer skills.
- Ability to multitask.
Technical experience and knowledge are a plus.
Leadership skills are a plus.
Qualifications
- Less than 2 years related experience.
- High school diploma or equivalent.
Work Authorization: Crown will only employ those who are legally authorized to work in the United States. Sponsorship is not provided.