Member

About the Role

The Member role at Antara Senior Care is a full-time, on-site position based in Delhi, India. The Member will support daily operations and service delivery within Antara’s senior care ecosystem, ensuring that residents, clients, and families receive attentive and empathetic support. The role involves interacting directly with seniors and their families, addressing routine queries, and escalating concerns to appropriate team members.

Key Responsibilities

• Support daily operations and service delivery within Antara’s senior care ecosystem.
• Coordinate activities and services.
• Assist with resident or client engagement.
• Help with basic documentation and communication.
• Collaborate with care teams to maintain a safe, welcoming environment.
• Uphold Antara’s values of respect, dignity, and “sevabhav” in all interactions.

Qualifications

• Ability to provide compassionate, person-centered support to seniors and their families, with strong interpersonal and relationship-building skills.
• Solid communication skills in English and local languages, with the ability to listen actively and convey information clearly and respectfully.
• Basic organizational and administrative abilities, including handling documentation, scheduling, and coordination with multiple stakeholders.
• Capacity to work collaboratively with multidisciplinary teams and follow established care and safety protocols.
• High level of integrity, reliability, and professionalism, with a genuine interest in senior care and service-oriented work.
• Prior experience in healthcare, hospitality, social work, or customer service is an advantage.
• Minimum educational qualification: high school diploma or equivalent.
• Higher education in social sciences, healthcare, hospitality, or related fields is beneficial.