Product Support Intern
Musicyrics Venture
IndiaFresher6m agovia LinkedIn
About Musicyrics Venture
Musicyrics Venture is a technology company building software products and digital solutions to help businesses streamline their operations and improve productivity.
About the Role
We are looking for a motivated and detail-oriented Product Support Intern to join our team. This role is suitable for candidates interested in software products, customer support, product testing, and client communication.
Key Responsibilities
- Explain software products and their features to clients through online demonstrations.
- Guide clients through product registration, onboarding, and free-trial usage.
- Help clients understand how to use different features and workflows.
- Test product features, buttons, forms, dashboards, and user flows.
- Identify and report bugs, technical issues, and usability problems to the development team.
- Retest features after bug fixes and verify that they work correctly.
- Collect client feedback and help improve the overall user experience.
- Maintain clear records of reported issues and testing activities.
Requirements & Tech Stack
- Good communication and explanation skills.
- Basic computer and internet knowledge.
- Willingness to learn software products and new technologies.
- Attention to detail and problem-solving ability.
- Basic knowledge of software testing or customer support is an advantage.
- Freshers and students are welcome to apply.
Internship Details
- Company: Musicyrics Venture
- Position: Product Support Intern
- Job Type: Internship | Unpaid
- Working Hours: 10:00 AM – 6:00 PM
- PPO Opportunity: Pre-Placement Offer (PPO) may be offered to eligible candidates based on performance and business requirements.
- Certificate: Internship completion certificate, subject to successful completion.
- LOR: Letter of Recommendation (LOR) for eligible interns based on performance and contribution.