Business Development Intern

About the Role

TravClan is a B2B Travel Tech startup reshaping how travel agents sell and deliver travel experiences. We empower travel agents to conveniently book flights, hotels, and holidays, and provide comprehensive end-to-ground travel services. We have achieved over INR 1000 crore+ GMV and are experiencing rapid growth, funded by internal cashflows and a recent USD 5.5mn+ funding round from marquee global investors.

Key Responsibilities

• Be the sole point of contact for building and managing a highly engaged community of business entrepreneurs/agents.
• Educate members about TravClan and manage 100-200 business accounts.
• Work closely with finance, product, and marketing teams to build better processes, products, and reach.
• Ensure healthy retention of agents while growing their business volume through TravClan.
• Ensure customer delight by managing agent grievances related to payments, services, and products.
• Effectively manage feedback and escalations from customers and vendors.
• Host country-wide offline and online events & meet-ups for members.

Requirements & Tech Stack

• Customer-Centric mindset.
• Enjoy speaking to clients on call.
• High ownership to complete work.
• Good at negotiating with suppliers.
• Available for 6 months.
• Office Location: Connaught Place, Delhi.
• Work Timings: Daily schedule of approximately 10–12 hours. Work starts at 9:30 AM.
• Willing to work 6 days a week (including Saturdays).

Qualifications

• Ethical, hardworking, and a 'passionate about startups' mindset.
• Excellent structured problem-solving ability.
• Good understanding of different business verticals.
• Disciplined & Process Oriented.
• Presence of Mind.
• Willing to learn.

Stipend

• Starts at INR 25000 and can go up to INR 40000 by the end of 6 months.
• 1st Month: INR 25000
• 2nd Month: INR 25000
• 3rd Month: INR 25000
• 4th Month: INR 30000
• 5th Month: INR 30000
• 6th Month: INR 30000

This role is NOT ideal for someone who is

• Not comfortable with sales/targets.
• Not okay speaking with customers on call for a minimum of 4-5 hours daily.
• Not good at resolving customer queries or escalations.
• Not excited about working on Saturdays.