Front Desk Representative

Front Desk Representative

About the Role

AR GLOBAL HUB is a global education consultancy that supports students in achieving their aspirations of studying abroad. This is a full-time, on-site role based in Hyderabad.

Key Responsibilities

• Welcoming visitors.
• Answering phone calls.
• Handling inquiries from students and families professionally and courteously.
• Managing appointment schedules.
• Maintaining visitor records.
• Coordinating with counselors and other team members for smooth office operations.
• Assisting with basic administrative tasks.
• Document handling.
• Providing accurate information about services and ongoing programs.
• Maintaining a clean and organized reception area.
• Ensuring a positive first impression for all visitors.

Requirements & Tech Stack

• Communication and interpersonal skills (spoken and written English).
• Customer service orientation.
• Basic administrative and organizational skills.
• Comfort using computers, email, and office software (e.g., MS Office, spreadsheets, and calendars).
• Ability to manage front desk operations, multitask, and maintain attention to detail.

Qualifications

• Previous experience in a front desk, receptionist, or customer-facing role is an advantage.
• Minimum of a high school diploma.
• A bachelor’s degree in any discipline is preferred.
• Professional appearance.
• Reliability.
• Positive attitude toward supporting students and colleagues.