Customer Service Rep(01688)

Customer Service Representative

Domino's Pizza

About the Role

Domino's Pizza at 131 N Lincoln Dr in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative. This role is vital to ensuring customer satisfaction and maintaining the store's reputation for excellent service and quality products.

Key Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to all health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions and order calculations
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Availability to work weekends, holidays, and various shifts as needed
• Team player mentality with a willingness to support colleagues
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred (but not required)
• Previous experience in food service or customer-facing roles is a plus