Sales And Marketing Intern

Customer Success Manager

About the Role

Thynk Success, a performance-driven marketing agency specializing in the education sector, is looking for a Customer Success Manager to join its growing team.

Key Responsibilities

• Serve as the main point of contact for clients to manage relationships and ensure satisfaction.
• Understand client business goals and align Thynk Success marketing strategies to achieve measurable outcomes.
• Coordinate with internal teams (SEO, content, design, performance marketing) to deliver campaigns on time and within scope.
• Develop client reports, highlight campaign results, and identify growth opportunities.
• Conduct regular review meetings to analyze ROI, performance metrics, and recommend strategic improvements.
• Ensure client retention through proactive communication and problem-solving.
• Collaborate with leadership to enhance client experience and improve service delivery processes.
• Support the onboarding of new clients, ensuring a seamless and positive start.

Requirements & Tech Stack

• Bachelor’s degree in marketing, Business, or related field.
• Strong analytical, presentation, and interpersonal skills.
• Excellent communication and coordination abilities.
• Proficiency with CRM tools, Google Workspace, and project management platforms.

Why Join Us

• Work with top schools, colleges, and EdTech brands.
• Growth-driven and collaborative culture.
• Opportunity to lead client success within India’s fastest-growing educational marketing company.