On job Training

About the Role

This full-time On Job Training role is an on-site position based in Shimla. The role involves learning and supporting day-to-day hotel operations, including guest services, front office activities, and basic administrative tasks.

Key Responsibilities

• Assist in handling guest inquiries.
• Coordinate with various departments.
• Maintain service standards under the guidance of senior team members.
• Participate in structured learning modules, shadowing experienced staff, and training sessions.

Requirements & Tech Stack

• Ability to work in a fast-paced hospitality environment and adapt to rotating shifts.
• Positive attitude, professionalism, and willingness to learn on the job.
• Basic computer literacy and familiarity with common office applications.

Qualifications

• Strong Communication skills for interacting with guests and team members.
• Training, Training & Development, and Instructional Design skills to effectively learn and apply operational procedures.
• Customer Service skills to handle guest needs and maintain service quality.
• A diploma or degree in hospitality, tourism, or a related field is preferred but not mandatory.