Business Development Executive

Location: Mumbai, Maharashtra (Work From Office)

Employment Type: Full-Time

About the Role

We are looking for a proactive and relationship-oriented Business Development Executive interested in understanding business growth, professional relationship establishment, and client onboarding/management. This role focuses on researching businesses, identifying opportunities, initiating conversations, understanding client requirements, nurturing relationships, and coordinating the client journey. You will work closely with internal teams and senior management to understand our services, communicate brand positioning, and support business growth through research, communication, coordination, and relationship management.

Key Responsibilities

• Market Research and Business Identification
• Research industries, companies, and business segments to identify relevant opportunities.
• Understand prospective clients' business profiles, needs, and suitability for our services.
• Monitor industry developments and market trends to identify potential areas for growth.
• Professional Outreach and Communication
• Initiate professional conversations with prospective clients through LinkedIn, email, telephone, and other relevant channels.
• Introduce the company's services and communicate relevant information clearly.
• Manage follow-ups, respond to enquiries, and maintain consistent communication with prospective clients.
• Client Relationship Management
• Build and nurture professional relationships with prospective and existing clients.
• Understand client requirements and coordinate with the relevant internal stakeholders.
• Maintain regular communication throughout the client journey.
• Support long-term relationships through professional interaction, timely responses, and effective coordination.
• Client Onboarding and Documentation
• Coordinate the onboarding process for clients proceeding with the company's services.
• Collect, verify, and organise relevant client information and documentation.
• Coordinate with internal teams to complete onboarding formalities.
• Track pending requirements and ensure timely completion of documentation.
• Opportunity Assessment and Internal Coordination
• Understand client requirements and assess their suitability for the company's offerings.
• Maintain engagement with prospective clients by sharing relevant information and addressing initial queries.
• Coordinate with Business Development Managers and senior management for discussions involving proposals, commercial terms, or specialised requirements.
• Ensure smooth handovers by maintaining clear records of client needs and previous interactions.
• CRM and Database Management
• Maintain accurate and organised prospect and client databases.
• Record communication history, follow-ups, client requirements, and onboarding progress in CRM systems or internal trackers.
• Keep client information updated and accessible to relevant team members.
• Maintain structured records to support efficient coordination and continuity.
• Internal Collaboration and Brand Understanding
• Develop a clear understanding of the company's services, brand positioning, and communication approach.
• Collaborate with internal teams to ensure consistent and accurate client communication.
• Coordinate with colleagues and senior management to address client requirements and support ongoing business activities.
• Industry Awareness and Business Growth
• Stay informed about industry trends, competitor activities, and emerging business opportunities.
• Identify opportunities to strengthen client relationships and expand the company's professional network.
• Contribute to business growth through effective outreach, relationship management, client coordination, and ongoing engagement.

Requirements & Tech Stack

• Familiarity with LinkedIn, email communication, client databases, CRM tools, or lead management systems.

Qualifications

• 0–3 years of experience in business development, client relationship management, partnerships, or a related client-facing role.
• Candidates with practical experience in client engagement and relationship development are preferred over those whose experience is limited exclusively to database creation or back-end research.
• Strong verbal and written communication skills.
• Good research, analytical, and organisational abilities.
• Confidence in initiating professional conversations and interacting with clients.
• Strong follow-up, coordination, and documentation skills.
• Ability to understand client requirements and communicate information effectively.
• Comfortable working with internal teams and senior management.
• Goal-oriented, proactive, adaptable, and eager to learn.
• MBA graduates and candidates currently pursuing an MBA may also be considered.