Receptionist
SunState Medical Specialists
Coral Springs, FLFresher1h agovia LinkedIn
About the Role
SunState Medical Specialists (SMS) is seeking a Front Desk Receptionist to serve as the first point of contact for patients, ensuring a professional and welcoming experience.
Key Responsibilities
- Maintenance of patient's chart:
- Patient demographics
- Billing information
- Copy photo I.D. and insurance card
- Obtain necessary consent form signatures, including HIPAA policy
- Verification of Insurance Benefits:
- Confirm benefits through electronic or phone contact with the insurance provider for every patient encounter
- Communicate eligibility and financial responsibility information clearly to patients
- Document benefit information in the patient record
- Assist with Patient Collections:
- Identify patient financial responsibility for each visit and any outstanding balances due during daily chart prep
- Assist with patient questions regarding billing and insurance payments
- Schedule patient appointments:
- New and follow up appointments within the practice
- Consultation appointment referrals
- Assist with incoming phone calls:
- Manage incoming calls and transfer appropriately
- Take complete and accurate messages and ensure timely delivery
Qualifications
- Ability to maintain a cheerful, positive, and respectful attitude
- Excellent organizational and interpersonal skills
- Good telephone, computer, and typing skills
- High School graduate or equivalent
- 1+ year experience as medical receptionist preferred, but not required