Customer Experience Support, Weekends
J.B. Hunt Transport Services, Inc.
Key Responsibilities
- Book loads and enter orders tendered from customers.
- Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
- Monitor freight in transit and customer location requests for appointments.
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.).
- Compile and arrange data.
Qualifications
- High School Diploma/GED
- Less than 1 year of working experience
- Ability to communicate effectively
- Ability to multitask
- Ability to prioritize
- Ability to quickly learn new systems
- Keyboarding and typing
- Ability to meet or exceed customer needs and expectations and provide excellent service
- Ability to process information with high levels of accuracy
Schedule
- Friday & Monday: 7 AM to 5 PM
- Saturday & Sunday: 7 AM to 7 PM