Inside Sales Executive, US Market
ITLabz Technology
About the Role
This role involves outbound calling into the US market. Success is defined by booking discovery calls that prospects attend, allowing the senior team to proceed. The company will provide contact lists, positioning, and training.
Key Responsibilities
- Make outbound calls to US small and mid-market businesses from prepared, compliant contact lists.
- Open conversations credibly, understand business objectives, and assess suitability for services.
- Book qualified discovery calls into senior consultants' calendars and ensure attendance.
- Conduct structured follow-up via phone and email across multi-touch sequences.
- Log all call outcomes and objections in the CRM.
- Provide feedback on market insights from calls to inform positioning and targeting.
- Respect and immediately implement Do Not Call requests.
Requirements & Tech Stack
- Experience cold-calling the US market or comparable international voice sales experience.
- Clear, neutral spoken English easily understood by US listeners.
- Comfort working the night shift long-term.
- Resilience to handle frequent quick call endings and maintain focus.
- CRM discipline and honesty regarding pipeline.
- Familiarity with HubSpot, Zoho, or Salesforce is a plus.
- Experience with sales engagement tools such as Outreach, Apollo, or Salesloft is a plus.
- Previous sales experience in IT services, SaaS, or software development is a plus.
Qualifications
- Sold IT services, SaaS, or software development before.
- Familiarity with HubSpot, Zoho or Salesforce.
- Experience with a sales engagement tool such as Outreach, Apollo or Salesloft.