Customer Service Associate, Full-Time)

About the Role

• Be part of a multi-state team that keeps America moving.
• Give neighbors friendly, smiling service and make their lives easier.
• Help community members fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborative culture.
• Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics, and other areas of a growing company across multiple states.

Key Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, comply with all cash handling procedures, and handle other payment types for products sold.
• Be responsible for all cash and other forms of tender (i.e., coupons).
• Comply with company policies and store procedures, including all safety and environmental policies.
• Be responsible for receiving, stocking, and organizing merchandise.
• Assist in maintaining proper inventory levels and shift audits.
• Adopt, comply with, and participate in all safety programs and trainings.
• Attend mandatory job-related meetings/trainings as needed.
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment.
• Assist with identifying equipment problems and report as needed.
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment.
• Perform all duties with minimal supervision.
• May be required to work flexible hours, attend job-related meetings, and perform other duties as assigned.
• Obtain and maintain all required food and age-restricted product certifications within 2 weeks of employment.

Physical Demands

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) to view store inventory, items purchased, gas pumps, and potential equipment issues.
• Ability to communicate information and ideas clearly to others.
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity for restocking, packaging, operating POS, receiving payments, issuing change, operating gas pumps, wiping pumps, maintaining store grounds, and general housekeeping.
• Frequent squatting and kneeling for obtaining or replenishing items.
• Ability to push/pull with arms up to a force of 20 pounds (e.g., utilizing a hand-truck).
• Frequent lifting of 20 pounds or less from floor to waist, overhead, and carrying a short distance.
• Sometimes required to lift in excess of stated conditions up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.
• Note: May be exposure to gas fumes and solvents, and occasional noise.

Qualifications

• At least 21 years of age or older.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Ability to perform basic math accurately.
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
• Ability to work various shifts as scheduled and arrive on time.
• Ability to work with equipment, tools, and materials as required.
• Ability to perform essential duties and work in the conditions as described.

Benefits

• Full-time employees (and their families) are offered:
• Medical (with prescription)
• Dental
• Vision
• Voluntary critical illness, accident, life/AD&D insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• Employees can enroll in the company’s 401k plan.
• Employees are able to purchase company stock at discounted prices.
• Employees will be granted 40 hours of vacation starting the first day after their 1-year anniversary date, accruing bi-weekly thereafter based on years of service.
• Seven paid holidays throughout the calendar year.

About Us

Par Pacific Holdings, Inc. is a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position is in one of our nomnom convenience stores. This role is a great place to set out on a career path in our organization that could lead to Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.

Our Retail Operations: We own and operate 30+ retail locations in Washington and Idaho under the nomnom brand, and 90+ retail locations in Hawaii under the Hele brand.

Our Headquarters: Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States.

Our Refineries and Logistics Operations: We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90+ retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.