Hydraulic Hose Service & Sales Technician

About the Role

PIRTEK is hiring a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This role requires manual labor and on-call hours.

Key Responsibilities

• Adhere to all industry and PIRTEK safety standards
• Carry out service calls and sales visits in your local area
• Identify faulty hoses and/or hose assemblies to service the customers’ needs
• Remove worn or broken hoses before fabricating and installing the new replacement
• Ensure oil spills/environmental contaminants are cleaned or contained to the customer’s satisfaction and regulations
• Input service details into the online database to create accurate invoices
• Develop relationships with new and existing customers
• Maintain mobile service unit, tools, and equipment
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
• Participate in the rotating On-Call schedule
• Perform other related duties as assigned

Work Environment

• Operate out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit
• Territory-based service areas
• Service locations may differ in terrain, noise level, temperature, and amenities
• Exposure to oil, grease, lubricant, and other "messy" substances
• May be required to travel for training initiatives

Skills & Abilities Needed

• Ability to read, write, and communicate in English
• Ability to sit, stand, kneel, bend, and/or stoop from moderate to extended periods
• Safely use ladders, step-ups, stairs, etc.
• Mechanically inclined – consistent use of hand tools and specialized equipment
• Good communication skills (verbal and written)
• Ability to navigate through customer objections to identify needs and execute sales
• Self-motivated and positive attitude through difficult jobs
• Able to work individually and as a team
• Lift up to 50 pounds
• Can safely and lawfully drive a large work van

Requirements & Tech Stack

• Hydraulic and industrial hose experience is NOT required
• Training opportunities provided on industry knowledge, PIRTEK processes, safety standards, and mobile service unit operation
• Access to a 24/7 hotline for expert support

Qualifications

• High School diploma or GED
• Driver’s License with clean driving record
• Experience in industrial development and construction, automobile/marine/field mechanics, or a related industry is a plus

Compensation

• $20.00 - $25.00 per hour
• Bonus based on performance
• 401(k) matching
• Free uniforms