Sales Development Representative, Americas

About the Role

Imagicle is looking for a passionate Sales Development Representative for the Americas region, focusing on the conversion of marketing-generated demand into qualified sales pipeline. This role is a critical part of Imagicle's future success.

Key Responsibilities

• Manage and qualify inbound leads generated through marketing campaigns, demo requests, content downloads, webinars, and events.
• Conduct discovery calls to understand customer needs, identify the right Imagicle use case, and assess fit against our Ideal Customer Profile (ICP).
• Generate new opportunities through targeted outbound prospecting using email, phone, LinkedIn, and account research.
• Collaborate closely with Sales and Marketing to maximize pipeline generation and optimize lead qualification strategies.
• Build and nurture a healthy pipeline by engaging high-potential prospects and converting marketing-generated demand into Sales Accepted Opportunities.
• Track, analyze, and report on key performance metrics to measure effectiveness and identify opportunities for continuous improvement.
• Continuously test and improve outreach sequences, messaging, and targeting based on performance data and customer feedback.
• Meet quarterly targets for Sales Accepted Opportunities (SAOs) and pipeline generation.

Requirements & Tech Stack

• Bachelor's degree or equivalent experience.
• Strong listening, presentation, and relationship-building skills.
• Excellent written and verbal communication skills in English.
• Ability to confidently conduct qualification and discovery conversations (by phone or in person).
• Analytical mindset with a passion for testing, learning, and optimizing outreach strategies.
• Proactive approach and a collaborative spirit, especially when working with the Marketing and Sales teams.
• Ability to multi-task, prioritize, and manage time effectively.

Qualifications (A Plus)

• Curiosity about Unified Communications, Contact Center, AI voice/CX (Microsoft Teams, Cisco, Webex).
• Good knowledge of written and spoken Spanish.
• Experience working with CRM platforms such as Salesforce or HubSpot (preferred).

Work Location & Hours

• Operating during the United States working week.
• Part of Imagicle Inc. anywhere in the USA.