Applications Engineer

About the Role

At OMI Industries, we are committed to using the natural power of plant oils to produce safe, natural, and effective odor removing products without the use of harsh chemicals or artificial fragrances. With over 30 years of expertise, OMI is the world leader in manufacturing natural odor eliminating solutions for industrial, commercial, and consumer applications. We are looking for a motivated Applications Engineer to join our growing Ecosorb team!

Job Purpose

The Applications Engineer will organize and manage Ecosorb treatment applications and design approaches to treat customer odors using Ecosorb. This role will work to grow into an odor control expert with an understanding of the application of existing odor control technologies in different scenarios and industries. This individual will report to OMI’s Director of Industrial Sales and will collaborate with Research & Development, Operations, Sales, and Service team members.

Key Responsibilities

• Analyze customer sites via 3D models, drawings, Google Earth, Photos, Sales/Field Tech notes, and onsite visits.
• Provide necessary details to drafter for application drawing.
• Combine theoretical, practical, and testing to achieve the best possible outcomes for our customers.
• Recommend the best approach to fight odors with Ecosorb treatment.
• Travel to customer sites to learn about, evaluate, and improve odor treatment applications.
• Prepare and deliver presentations about Ecosorb solutions and their effectiveness.
• Develop techniques to assess and validate the application designs.
• Manage and update customer application information in Salesforce CRM system.
• Troubleshoot systems and make small repairs on-site as needed with support from the equipment team.
• Recommend improved application approaches, chemistry and/or equipment, to customers and explain how changes will increase efficiency.
• Evaluate competitive odor control technology and build comparisons data sets, such as pro/con, strengths/weaknesses, and application area focuses.
• Collaborate with the Equipment team, Service team, R&D, and Director of Industrial Sales to create efficient systems.
• Other duties as assigned.

Requirements & Tech Stack

• Systems thinker: able to look at a complex process, understand what the variables are, and how to adjust the variables to reach your desired result.
• Application engineering and solution architecture: translate vague information from customers and sales into an application approach with clear variable and risk definitions.
• Communication: articulate thoughts and ideas clearly and effectively in written and oral forms to people of ranging skillsets.
• People skills: build relationships and effectively communicate with other members of the OMI team.
• Time management: ability to hold self and others accountable for key deliverables.
• Mechanical aptitude: base knowledge of tools and parts.
• Proficient in all Microsoft Office suite; Word, Excel, PowerPoint, OneNote, Teams.
• Ability to learn new software systems such as Salesforce CRM, Pix4D.com Photogrammetry, SolidWorks.
• Understanding of fluid dynamics, chemistry, physics, math, and construction applied to product design and systems.
• Ability to write presentations, letters, and formulate proposals.
• Collaborative approach with ability to lead across and communicate with all types of functions.

Qualifications

• Bachelor’s degree in chemical engineering, or equivalent educational experience in Chemistry, Fluid Dynamics, and Thermodynamics.
• 0+ years’ experience.

Work Environment & Travel

• Applications Engineer will work in our Palatine, IL office.
• Hybrid Schedule of Monday/Friday Remote and Tuesday-Thursday in the office.
• Frequent travel is required to visit customers, attend trade shows, and participate in internal meetings. The expected overnight travel is 4-6 days per month, but may fluctuate based on business needs.
• Work may be outdoors in a variety of weather conditions and environments with potential exposure to moving mechanical parts, hazardous substances, and biological waste.
• Chemical exposure to raw materials including plant oils, fragrances, and other materials will occur.
• Travel to customer sites including but not limited to asphalt plants, wastewater treatment facilities, and industrial refineries.
• Regularly required to sit; stand; walk; bend; climb; kneel; crouch; and reach using feet, legs, back, arms, hands; to talk and hear.
• Capable of wearing required Personal Protective Equipment such as hard hats, safety glasses, gloves, steel-toed boots, hearing protection, and respiratory protection (including face masks and respirators).
• Must be able to ascend/descend ladders and stairs, access rooftops, confined spaces, and uneven terrain on customer sites.
• Must be able to adhere to, evaluate, and act on safety protocols.
• Tolerance for the state of sites (e.g., smell, odor, dirt).
• Must possess the ability to detect auditory and/or visual alarms.