Client Associate

About the Role

J.P. Morgan Chase's Community Development Banking (CDB) business is a national leader in community development finance. The CDB business provides loans, investments, and services for low- and moderate-income households and communities nationwide. As a Community Development Banking Associate within our Commercial Real Estate team, your initial responsibility will be to provide support and assistance in the underwriting and approval process for acquisition, construction, and/or permanent loans. You will report to a CDRE Banker but will support members of the originations and risk teams.

Key Responsibilities

• Gather, analyze, and maintain client, sponsor, and deal information, including system updates and record completeness.
• Support pitch preparation by helping evaluate deal terms, project budgets, market context, development team, and overall economics.
• Prepare LOIs/term sheets and related client documentation in partnership with the Credit Originator.
• Build draft profitability models and partner with the originations team to finalize outputs.
• Coordinate due diligence collection, organization, and checklist tracking across shared folders and workstreams.
• Facilitate appraisals and third-party reports by managing information flow and communicating costs/timelines, and next steps.
• Coordinate internal stakeholder communications (e.g., Credit, CRELA, Legal, and other partners) to support onboarding and closing readiness.
• Collect and review required documentation and coordinate KYC initiation and data submissions.
• Track sponsor exposure, pipeline activity, allocations, deal status updates, and production reporting inputs.
• Monitor deal progress and escalate issues that may impact closing or conversion timelines.

Requirements & Tech Stack

• BA/BS degree
• Strong analytical and financial modeling skills; capacity to synthesize complex information and assess risk.
• Track record of managing multiple transactions and deadlines with disciplined project management and follow through.
• Ability to interact favorably in person and on the telephone with prospects, clients, consultants, government agency staff, and legal counsel.
• Ability to work as a member of a team and adjust priorities as necessary to achieve team, as well as individual, goals.
• Excellent organizational, written, and verbal communication skills.
• Commitment to the CRA mission and familiarity with how lending activities support community impact goals.
• Strong PC skills; proficient in MS Word, Excel, PowerPoint, and Outlook.

Qualifications

• Experience in community development real estate lending or investing with a focus on affordable housing.
• Demonstrated underwriting expertise in Low Income Housing Tax Credits (LIHTC), subordinate/public subsidy layers, and construction/permanent financing structures.

Preferred Qualifications

• Knowledge of standard bank credit policies and loan administration procedures.
• Active industry engagement through conferences, associations, junior boards.
• Some experience closing complex, multi‑layered capital stacks with tax credits, bonds, and multiple subsidy sources.