Behavioral Health Associate, Full time Days

About the Role

Shorewood Behavioral Health is seeking a Behavioral Health Associate for full-time, day shifts (7a-7:30p) at their new state-of-the-art hospital in Madison.

Purpose Statement

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic, and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Key Responsibilities

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate, and appropriate clinical information in the patient's medical record.
• Assist in providing a safe, secure, and comfortable environment for patients, significant others, and staff.
• Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
• May obtain patient's vital signs, height, and weight as assigned and document in the patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management, and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation.
• Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patients or coordinate transportation with an appropriate staff member.
• Perform other functions and tasks as assigned.

Requirements & Tech Stack

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.
• CPR and de-escalation and restraint certification required (training available upon hire).
• First aid may be required.

Qualifications

• Demonstrate a positive, empathetic, and professional attitude towards customers.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.