Office Coordinator, Full-Time

Senior Helpers of Chatham County | Savannah, Georgia

On-site in Savannah, Georgia

Hourly | Non-exempt

Full-time: 40 hours/week | $17-$21/hour

Position Overview

Senior Helpers of Chatham County is seeking a dependable, organized, people-focused Office Coordinator to support our growing home care agency in Savannah and Chatham County. This broad office role helps callers get a timely response, applicants move through the hiring process, caregivers complete onboarding and training, and routine schedule changes get coordinated. This is an office-based position.

Key Responsibilities

• Answer inbound office calls, provide routine information, take accurate messages, and route matters requiring management attention.
• Follow up with job applicants, conduct an initial pre-screen using established questions, document results, and schedule interviews.
• Coordinate caregiver orientation, training, and onboarding days; send reminders and track completion of assigned paperwork and steps.
• Assist with caregiver scheduling by recording availability, helping with routine changes, contacting caregivers about open shifts, and escalating urgent coverage gaps.
• Maintain accurate applicant, caregiver, and administrative records; protect confidential information.
• Complete general office support tasks and communicate promptly about deadlines, unresolved items, or problems.

Requirements & Tech Stack

• Reliable attendance, punctuality, and demonstrated follow-through.
• Professional telephone manner and clear verbal and written communication.
• Comfort using email, calendars, spreadsheets, smartphones, and common office software.
• Ability to organize details, handle interruptions, track next steps, and ask for guidance when a decision needs management judgment.

Qualifications

• High school diploma or equivalent preferred; equivalent experience may be considered.
• One year of office, customer-service, recruiting, staffing, healthcare, or related experience preferred, but not required for a strong entry-level candidate.
• Home care or healthcare experience is a plus, not a requirement.
• Military administrative, personnel, logistics, customer-service, or scheduling experience is welcome.
• Must meet applicable pre-employment requirements and handle client and employee information appropriately.