Jr. Travel Sales and Operations (Domestic)

About the Role

This is a full-time, on-site Jr. Travel Sales and Operations (Domestic) role based in Faridabad.

Key Responsibilities

• Handling inquiries for domestic travel packages.
• Preparing customized itineraries.
• Providing price quotations to prospective and existing customers.
• Coordinating travel arrangements, including transportation, hotel bookings, and activities.
• Ensuring smooth operations from initial inquiry through post-trip follow-up.
• Responding to customer queries.
• Maintaining booking records.
• Liaising with vendors and service providers.
• Supporting the sales process to meet business targets.
• Working closely with internal colleagues to resolve operational issues and improve service quality.
• Upholding a customer-centric approach.

Requirements & Tech Stack

• Travel Arrangements and Travel Management for domestic itineraries and bookings.
• Strong Communication skills to interact effectively with customers, vendors, and colleagues.
• Customer Service skills to manage inquiries, resolve issues, and deliver a positive travel experience.
• Business Travel understanding to support corporate or group travel requirements.
• Ability to work on-site in Faridabad.
• Ability to manage multiple tasks.
• Ability to maintain accuracy in documentation and bookings.

Qualifications

• Familiarity with travel booking tools or portals is beneficial.
• Basic knowledge of popular Indian destinations is beneficial.
• Proficiency in MS Office is beneficial.
• Relevant education in tourism, hospitality, or a related field is an advantage.
• Prior internship or entry-level experience in travel agencies is an advantage.