Refurb IT Hardware Sales

About the Role

This is a full-time, on-site Refurb IT Hardware Sales role based in Gurgaon.

Key Responsibilities

• Identify and engage potential customers for refurbished IT hardware (servers, laptops, desktops, networking equipment) through inbound inquiries and proactive outreach.
• Explain product specifications, quality standards, and warranty terms.
• Prepare quotations.
• Negotiate pricing within company guidelines.
• Close sales.
• Maintain accurate records in CRM or sales tracking tools.
• Coordinate with technical and operations teams on stock availability and delivery timelines.
• Provide post-sales follow-up to support customer satisfaction and repeat business.
• Contribute to achieving sales targets.
• Support promotional activities.
• Gather market feedback to help refine product and pricing strategies.

Requirements & Tech Stack

• Sales and negotiation skills, including the ability to build relationships, understand customer requirements, and close deals effectively.
• Knowledge of IT hardware (desktops, laptops, servers, networking devices) and familiarity with refurbished equipment quality, grading, and warranty norms.
• Customer service and communication skills, including clear verbal and written communication and a professional, solution-oriented approach.
• Basic proficiency with CRM or sales management tools, MS Office (Excel, Word, PowerPoint), and email communication.
• Strong attention to detail.
• Numerical accuracy for quotations and pricing.
• Ability to manage multiple leads and opportunities in parallel.
• Ability to work on-site in Gurgaon.
• Ability to collaborate with technical and logistics teams.
• Ability to follow internal processes and compliance standards.

Qualifications

• Prior experience in IT hardware sales, B2B sales, or channel/partner sales is an advantage.
• Minimum of a bachelor’s degree or equivalent experience in business, commerce, engineering, or a related field is preferred.