Junior Associate AR

Guidehouse

Chennai, Tamil Nadu, India0–2 yrs1h agovia LinkedIn

About the Role

Junior Associate AR

Key Responsibilities

  • Identify inpatient/observation accounts requiring NOA (Notification of Admission)
  • Submit notifications via payer portals, EDI, fax, or calls
  • Initiate non-clinical authorizations where applicable
  • Document reference / authorization numbers in the system
  • Track status and perform timely follow-up on pending / rejected submissions
  • Ensure compliance with payer timeliness requirements
  • Maintain accurate documentation in system notes / billing summary
  • Prioritize pending claims for calling from the aging basket by following international norms and applicable rules for confidentiality and HIPAA compliance
  • Work on Denials, Rejections, LOA's to accounts, making required corrections to claims
  • Understand and abide by the organization’s information security policy and protect the confidentiality, integrity and availability of all information assets
  • Report incidents related to security of information to concerned authorities

Key Performance Indicators:

  • NOA submission
  • Payer follow-up
  • Documentation
  • NOA Timeliness Compliance (%)
  • First-Pass Submission Accuracy
  • Denial Prevention Rate
  • Productivity (Accounts/Day)
  • Follow-Up Turnaround Time (TAT)

Requirements & Tech Stack

  • Ability to handle payer communication channels (portals, EDI, fax, calls)
  • Detail understanding and documentation of AR follow-up and denial management processes
  • Preferred NOA skills

Qualifications

  • Must be a Graduate
  • Strong English spoken communication skills
  • Strong English reading and writing skills
  • Willingness to work night shifts

What Would Be Nice To Have

  • Experience in MS Office Suite

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