Customer Service Representative

About the Role

You will be the first face customers see and the most important memory, helping them over the phone and in-person with their financial needs. No prior finance experience is required; a customer-centric attitude is valued, and the rest will be taught.

Key Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements & Tech Stack

• Experience in customer service.
• Willingness to learn a new industry with paid on-the-job training.
• Desire for opportunities to advance your career.
• Ability to work in an open office environment.

Qualifications

• Customer-centric attitude.

Note: Security Finance may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and assessing responses. These tools assist the recruitment team, but final hiring decisions are made by humans.