Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training and mentorship to develop skills and understanding of CaptiveAire products, market approach, application engineering processes, and business development/sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to offer sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and be willing to go above and beyond to serve the customer.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Manage schedules and plans for installations to ensure equipment is on-site when needed.
• Provide service and technical support for existing equipment.
• Support end users in maintaining high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Spend 2-3 days per week in the office working on bids, 1-2 days on job sites, and dedicate another day to territory development (e.g., presentations, visiting new customers, expanding contacts).

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer skills.
• Excellent organizational skills.
• Excellent communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies.
• Business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A "GO GETTER"!

Qualifications

• 0-5 years experience.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k - $100k base, negotiable based on experience.
• Additional monthly bonus based on productivity and profits.