Medical Office Assistant-Outpatient Therapy
Kettering Health
Centerville, OHFresher1h agovia LinkedIn
About the Role
The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.
Key Responsibilities
- Performs administrative tasks in a medical office or outpatient setting.
- Ensures efficient front office operations.
- Ensures accurate recordkeeping.
- Creates a welcoming environment for patients and visitors.
- Performs other duties as assigned.
Requirements & Tech Stack
- Basic computer proficiency, including use of electronic health record (EHR) systems.
- Proficiency in Outlook.
- Proficiency in Word.
- Proficiency in Teams.
- Consistent Hand Hygiene practices.
Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication.
- Attention to detail.
- Ability to multitask and prioritize.
- Customer service orientation.
- Basic understanding of medical terminology.
- Ability to maintain confidentiality and comply with HIPAA regulations.
Preferred Qualifications
- Completion of a medical assisting or medical office administration program from an accredited institution.
- One year of experience in a medical office, outpatient clinic, or healthcare administrative support role.
- Experience in a healthcare or medical office setting.