Business Systems Analyst (2027 Grad)

About the Role

The Business Systems Analyst I assists Business Systems Analyst II in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products. With experience, the role can lead projects with support. This is accomplished by participation in customer projects or internal initiatives.

Key Responsibilities

• Create and maintain functional specification documents for software products supporting a BSA II or for own project.
• Communicate with the project’s Business Systems Analyst II and/or project stakeholders to gather requirements and system functionality, aiming for approval of the project functional specification.
• Define and simplify requirements with the project’s Business Systems Analyst II and/or customer.
• Build the User Acceptance Test Plan with the internal and external project team.
• Develop system (overview and detailed) workflows that meet project requirements for each functional area of the system.
• Create and maintain product-level requirements, standard workflows, and module descriptions for software products.
• Assist the QA group in their efforts to develop test plans and perform testing.
• Participate in internal integration testing activities to ensure continuous control over materials and products.
• Assist the Training and Development team with training material creation/maintenance.
• Assist with customer training.
• Provide Sales and Operations groups with product support.
• Work with the project manager or Sales as Software Change Requests (SCR’s) are created.
• Assist with training Sales and Operations groups on new products or changes to existing products.
• Participate in on-site training, testing, project go-live as needed.
• Help educate the company on its software products through lunch training sessions, email blasts, etc.
• Write user documentation and conduct end-user training.
• Track and resolve open questions to help see the project through completion of the Functional Specification phase.
• Communicate with the Business Systems Analyst Team Lead and Manager.

Travel Requirements

• 20% overnight travel (travel expenses paid by Bastian Solutions).

Requirements & Tech Stack

• Bachelor of Science, Computer Science, or Computer Information Systems degree.
• Previous experience dealing directly with both customers and developers.
• Experience performing requirements gathering.
• Experience managing customers through a Functional Specification create process.
• Strong analytical skills.
• Understanding of software design and databases.
• Excellent problem-solving capability (business and technical).
• Excellent verbal and written communication skills.
• Experience working with WMS, Supply Chain Management, and Logistics applications.
• Enjoys working in the software development and automation technology field.
• Computer literate.
• Eligible to work in the USA long term without sponsorship.

Qualifications

• Master’s Degree a plus.
• Well organized for tracking and resolving open questions.