Front Desk Receptionist

About the Role

Minus Clinic Official is a slimming clinic offering scientific, tailored treatments for inch reduction. The clinic focuses on providing a supportive environment for visible outcomes.

This is a full-time, on-site Front Desk Receptionist role based in Chennai. The role involves greeting clients, managing appointment scheduling, and ensuring a professional reception experience.

Key Responsibilities

• Greet clients.
• Manage appointment scheduling.
• Ensure a welcoming, professional reception experience.
• Answer phone calls.
• Respond to inquiries.
• Maintain client records.
• Coordinate with clinical staff.
• Handle basic clerical duties such as filing, data entry, and managing front desk correspondence.
• Uphold service standards by providing clear information, efficient check-in and check-out processes, and proactive support to clients and team members.

Qualifications

• Strong Receptionist Duties and Clerical Skills, including appointment scheduling, record management, and front desk administration.
• Excellent Phone Etiquette and Communication skills.
• Solid Customer Service skills.
• Basic computer proficiency (MS Office or similar) is beneficial.
• Prior experience in a clinic, spa, or customer-facing environment is beneficial.
• Ability to multitask in a fast-paced setting is beneficial.
• High school diploma or equivalent required.
• A diploma or certification in hospitality, administration, or related fields is an advantage.