Communication & Support Intern

About the Company

Dear Sir is a leading ed-tech brand in India, recognized for its YouTube channel and offline training programs. Since 2016, the company has focused on empowering individuals with spoken English and communication skills through simple, bilingual, and practical teaching.

About the Role

The Communication & Support Intern role is for enthusiastic individuals seeking hands-on experience in a dynamic startup environment. Interns will contribute to student engagement, client interaction, and support operations within a fast-growing startup that blends brand credibility with entrepreneurial energy.

Key Responsibilities

• Handle client calls and provide effective support.
• Assist in answering client queries with professionalism.
• Collaborate with team members to ensure smooth communication flow.
• Contribute ideas to improve client experience and support processes.
• Learn and adapt to startup operations, gaining exposure to multiple functions.

Requirements

• Decent English communication skills and confidence in client interaction.
• Strong teamwork abilities and willingness to collaborate.
• Good time management skills.
• Problem-solving mindset with a proactive approach.
• Eagerness to learn and grow in a fast-paced environment.

Benefits & Perks

• Hands-on exposure to working in a renowned brand starting its bootstrap journey.
• Opportunity to learn how to build a business from scratch and be part of the foundation team.
• Pre-Placement Offer (PPO) for high-performing interns.
• Letter of Recommendation and Experience Certificate upon successful completion.
• Incentives are available.
• Direct mentorship and guidance from startup leaders.
• A chance to develop practical skills in communication, customer success, and startup operations.