Customer Service Executive

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services, and Network services, we at Tata Communications are envisaging a New World of Communications.

Broad Outline of the Role

• Responsible for driving day-to-day platforms and network planning and operations.
• This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Key Responsibilities

• Supporting the network enhancement, maintenance, and migration projects.
• Publishing dashboards to track projects.
• Platform installation and configuration.
• Support in technical analysis of software, hardware, and network systems.
• Perform integration and migration with existing systems.
• Creating technical service requirements.

Other Knowledge & Skills

• Experience in network maintenance/ migrations/ enhancements.
• Expertise on various telecommunication equipment.
• Good Knowledge in various products offered by service provider.

Minimum Qualifications & Experience

• Technical/ Engineering degree.