Management Trainee, RCM

About the Role

Neolytix is seeking motivated, disciplined fresh graduates for a full-time Management Trainee, RCM opportunity to build a career in US healthcare operations. This role involves a structured 6-month learning journey focused on Revenue Cycle Management (RCM) before independent client work.

The 6-Month Learning Journey

• Phase 1: Classroom Training (8 to 12 Days, Max 14): Instructor-led sessions on US healthcare, medical billing, coding basics, and RCM workflows. LOB (Line of Business) assigned within the first 2-3 days based on performance and knowledge check.
• Phase 2: Operations Readiness Training (8 to 12 Days): Supervised application of classroom learning in a live operations environment with senior team members and trainers.
• Phase 3: Production Ramp-Up (4 Weeks): Handling real client work under close supervision, focusing on accuracy, speed, and process adherence.
• Phase 4: Go Live (Full Production): Transition to independent production work on an assigned LOB.
• Multiple assessments will evaluate skill development throughout the 6 months.

Career Path

• Management Trainee
• Associate 1
• Associate 2
• Senior Associate 1
• QA / SME

RCM Functional Areas (LOBs)

Your LOB assignment is based on skills and performance during initial training.

• Charge Posting & Payment Posting: Translating patient services into billing codes, submitting claims, and recording/reconciling payments. Requires speed, accuracy, and coding discipline.
• Accounts Receivable (AR): Following up on claims, resolving denials, and ensuring payment collection. Requires analytical thinking, persistence, and clear communication.
• Credentialing: Enrolling providers with insurance payers for billing services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.

Key Responsibilities

• Attend and complete all classroom training modules and meet assessment benchmarks.
• Commit to the assigned LOB and engage fully in its training path.
• Apply classroom learning during operations readiness training under supervision.
• Meet accuracy and productivity benchmarks during the production ramp-up.
• Support team leads and senior specialists in achieving client SLAs and compliance targets.
• Continuously learn and adapt to US payer requirements, billing rules, and client workflows.
• Demonstrate consistent progress through assessments to qualify for transition to Associate 1.

Requirements & Tech Stack

• Must-Have:
• Bachelor's degree in any discipline, fully completed.
• Graduated in 2025 or 2026. 2024 graduates considered on an exceptional basis.
• Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent).
• Minimum 70% aggregate in graduation.
• Excellent spoken and written English.
• Basic proficiency in MS Excel and MS Word.
• Full commitment to the US shift: 5:00 PM–2:00 AM IST, onsite in Gurugram, 5 days a week.
• Preferred:
• Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
• Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar).
• Any internship or prior exposure to US healthcare, medical billing, or BPO operations.

Eligibility Criteria

• Education: Bachelor's degree, any discipline, fully completed.
• Batch: 2025 and 2026 graduates primary; 2024 graduates considered exceptionally.
• Academic Scores: Minimum 70% aggregate in 12th grade and graduation.
• Communication: Excellent spoken and written English mandatory.
• Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software.
• Shift: 5:00 PM–2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
• Notice Period: Immediate joiners strongly preferred.

Performance Expectations

• During the Learning Journey:
• Minimum passing threshold on every module assessment.
• Full attendance during all training phases.
• All practice tasks and training exercises completed on time.
• Error rate within acceptable threshold during production ramp-up.
• Cleared for independent live work by end of the learning journey.
• Post Go Live:
• Meet daily productivity targets consistently.
• Maintain quality accuracy rate within benchmarks.
• Support team-level SLA compliance.

Hiring Process

• Resume Screening: Verified against eligibility criteria (graduation year, degree completion, scores, shift readiness).
• Pre-Hire Assessment: Aptitude, comprehension, and communication test (English proficiency, analytical basics, role readiness).
• Technical Interview: Assess learning ability, communication standard, and initial LOB suitability.
• Counseling Session: Understand role, learning journey, shift, and career expectations.

Benefits & Perks

• Group Health Insurance
• Complimentary Dinner during shift hours at the Gurugram office
• Cab Facility (Two-way pick-up and drop for the night shift)