Shipping Coordinator

Twist Bioscience

South San Francisco, CAFresher49m agovia LinkedIn

Key Responsibilities

  • Pick & Pull cold chain, life sciences products based on order picklists and inventory locations generated from the company manufacturing execution system (MES).
  • Perform Barcode or QR Code scanning of products for shipping.
  • Complete general computer data entry, including Automated Export System (AES) filings.
  • Prepare shipping boxes/cartons with packing material and refrigerants such as cold packs and dry ice.
  • Create or generate shipping documents for domestic and international shipments.
  • Verify accuracy and completeness of shipping documents.
  • Maintain and update shipping logs.
  • Monitor, record, communicate, and resolve shipping issues or delays.
  • Perform root cause investigations, corrective actions, and update internal processes and workflows via the company trouble ticket system.
  • Communicate and follow up on shipping status and discrepancies.
  • Order shipping supplies from outside vendors or the company supply chain team.
  • Perform tasks in accordance with company guidelines and department's SOP and customer requirements.
  • Verify service partner invoices and other documents for accuracy.
  • Perform other general order fulfillment and shipping duties as assigned.

Requirements & Tech Stack

  • 0-1 years experience with FedEx Ship Manager, UPS WorldShip, DHL Easy Ship, and other transportation online booking systems.
  • 0-1 years experience with Google and Microsoft office suites, specifically Google Docs and Google Sheets.
  • 0-1 years experience and knowledge of SAP or related MRP/ERP systems.
  • 0-1 years experience and knowledge of domestic and international shipping requirements.
  • 0-1 years working in an ISO, GMP, and Lean Manufacturing environment.

Strongly Prefer

  • Experience with MRP software, e.g., SAP, NetSuite & Oracle.
  • Ability to work in an ISO, GMP, LEAN Manufacturing environment and follow lean manufacturing concepts.
  • Training in CAPA, HAZMAT, Chemical Hazards, Forklift, and Safety.

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