Associate Business Analyst, H

Key Responsibilities

• Analyze and document business, operational, financial, and revenue cycle workflows to support day-to-day operations.
• Partner with business stakeholders to gather requirements and translate business needs into clear, actionable functional requirements and user stories.
• Support configuration, administration, and day-to-day operation of business applications.
• Assist with issue triage, troubleshooting, and root-cause analysis across supported systems.
• Identify process gaps, data issues, and system inefficiencies and recommend improvement opportunities.
• Develop, run, and validate operational and financial reports using SQL and other reporting tools.
• Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad-hoc analysis.
• Perform data validation, reconciliation, and routine operational and financial analysis to ensure accuracy and reliability.
• Collaborate with Finance, Revenue Cycle, HR, Operations, IT teams, and external vendors on system updates, upgrades, and go-live activities.
• Maintain documentation related to processes, configurations, and system changes.
• Support compliance and audit requirements through accurate documentation and data validation.

Requirements & Tech Stack

• Basic knowledge of Altera Solutions, and the healthcare industry.
• Familiarity with Microsoft technologies and third-party technical solutions (databases, SQL, networking, security, reporting, interfaces).
• Experience writing business requirements, user stories, and functional documentation.
• Ability to run and understand scripts.
• Software support experience with strong troubleshooting and analytical skills.
• Understanding of the Software Development Life Cycle (SDLC) in a regulated healthcare environment.
• Experience configuring and using applications or system components.
• Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials).
• Ability to analyze billing data, reports, and error trends.
• Strong attention to detail, analytical thinking, and communication skills.

Qualifications

• Preferred: Bachelor’s Degree; Business, Healthcare Administration, Finance, Health Informatics, or a related field.

Working Arrangements

• Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.
• Primarily works in a standard office environment.
• On-call and after-hours work may be required during peak times.
• Up to 10% travel may be required.