Associate, Investment Operations

About the Role

PIMCO is a global leader in active fixed income. We are seeking an Analyst to join the Investment Operations (IO) team. Our team manages the implementation of PIMCO’s new instruments and markets for all products, as well as managing our outsourced middle office service provider and our custodial oversight program. The team also oversees emerging markets, and investment operations. This role is part of an operational, strategic initiative and is an excellent opportunity for motivated individuals to differentiate themselves. In this role, you will be part of a team that partners with Portfolio Managers in delivering incremental alpha and managing operational risk. This is an opportunity to increase your trading operations experience and financial products and markets knowledge. This position requires balance between hands-on, tactical operational support and strategic initiative implementation. It offers an excellent opportunity for motivated individuals interested in asset management operations and eager to make an impact. Initially, you will undergo comprehensive training to fully understand our people, processes, and systems. This will include mastering fundamentals such as data gathering, leveraging AI, understanding trade lifecycle, conducting deep dives into fund-level data, ensuring data quality for accurate reporting and management information, and identifying and addressing exceptions. Gradually, you will begin to assist our Portfolio Management team in enhancing performance and managing operational risks. You will also support our Client Facing team in addressing clients' operational queries and in designing and implementing process improvement projects. The candidate will learn to translate technical findings into actionable recommendations.

Key Responsibilities

• Identify, source, measure, monitor, evaluate, and mitigate operational risk in processes.
• Mobilize other subject matter experts to provide solution suggestions to bring the best outcome.
• Provide solutions/suggestions to bring the best outcome for our clients.
• Oversee providers and ensure they are delivering quality output.
• Contribute to driving projects and getting stakeholders to reach a consensus on complicated processes.
• Consistently meets project stakeholder expectations by being able to understand the interdependencies across multiple sub-projects and manage progress.
• Track and report accurate deliverable status for assigned scope and be able to present to stakeholders independently.
• Develop presentations and reports for management and key stakeholders.
• Understand the importance of good record keeping and gap analysis and be prepared to provide back-up when requested.
• Demonstrate strong technical skills that enhance productivity and efficiency.
• Collaborate with Portfolio Managers, custodians, brokers, Legal & Compliance, other operational teams, Account Management, and front, middle and back offices globally in promoting process efficiency.
• Become a subject matter expertise in our oversight areas: FX, Emerging Markets, Claims, New Securities.

Requirements & Tech Stack

• Minimum of a bachelor’s degree, preferably in Finance, Accounting or Economics.
• Strong problem-solving skills.
• Detail oriented.
• Strong business writing skills. Ability to communicate clearly and professionally with others; and to create valuable resources for the business. Can summarize complex issues clearly.
• Critical thinking skills.
• Solid reading comprehension skills and mathematically proficient.
• Collaborative, enjoy working with stakeholders, cross region, and cross functional business partners.
• Able to work independently, can take on requests from start to finish.
• Willing to learn and improve through feedback and constructive criticism.
• Able to apply knowledge and experience to effectively manage requests and resolve issues.
• Proven skills and experience in Microsoft computer applications; must be strong at Excel/ Word / Outlook / PowerPoint / Pivot table, and willing to learn Microsoft Power Platform.
• Knowing project management applications such as Confluence / Smartsheet / Appian or equivalent is desirable.
• Experience in automation implementation is a plus.
• Knowledge of SQL and database querying is desirable.
• Additional coding knowledge is a plus.
• AI Knowledge, able to be thoughtful and insightful on integration opportunities.
• Strong project management and implementation capabilities.
• Solid time and priority management skills, including managing multiple initiatives effectively and prioritizing accordingly without losing track of the end goal.
• Experience in new market onboarding experience; operational knowledge in foreign exchange and emerging markets desirable but not required.
• Knowledge of financial products including but not limited to derivatives, structured fixed income, equities, and alternative investments.
• High emotional intelligence, flexible, and resilient.
• Intellectual curiosity, a dedication to professional development, an ability to learn, and an interest in staying on top of emerging trends and tools.
• Resourceful, inquisitive, and enjoy problem-solving.
• Ability to meet stringent deadlines, adapt to shifting priorities and enjoy working with ambiguity.
• The ability to understand the “why” and “how” things are done, while identifying new and better ways of doing things.
• A standout teammate who builds positive relationships and collaborates across multiple levels of a globally diverse organization, including outside vendors.
• Self-motivated and thrive in a fast-paced environment.
• Takes ownership of your work quality and enjoys continuous improvement.
• Open to receiving and giving feedback.
• Encourage a positive work environment and culture for all employees.
• Ownership and accountability in handling problems and resolving issues.
• Can independently research unfamiliar topics.

Qualifications

• Minimum of a bachelor’s degree, preferably in Finance, Accounting or Economics.
• Strong problem-solving skills. Detail oriented.
• Strong business writing skills. Ability to communicate clearly and professionally with others; and to create valuable resources for the business. Can summarize complex issues clearly.
• Critical thinking skills. Solid reading comprehension skills and mathematically proficient.
• Collaborative, enjoy working with stakeholders, cross region, and cross functional business partners.
• Able to work independently, can take on requests from start to finish.
• Willing to learn and improve through feedback and constructive criticism.
• Able to apply knowledge and experience to effectively manage requests and resolve issues.
• Proven skills and experience in Microsoft computer applications; must be strong at Excel/Word/Outlook/PowerPoint/ Pivot table, and willing to learn Microsoft Power Platform.
• Knowing project management applications such as Confluence/ Smartsheet /Appian or equivalent is desirable.
• Experience in automation implementation is a plus.
• Knowledge of SQL and database querying is desirable. Additional coding knowledge is a plus.
• AI Knowledge, able to be thoughtful and insightful on integration opportunities.
• Strong project management and implementation capabilities. Solid time and priority management skills, including managing multiple initiatives effectively and prioritizing accordingly without losing track of the end goal.
• Experience in new market onboarding experience; operational knowledge in foreign exchange and emerging markets desirable but not required.
• Knowledge of financial products including but not limited to derivatives, structured fixed income, equities, and alternative investments.

Salary Range: $ 87,000.00 - $ 93,000.00