Inside Sales Specialist

About the Role

The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role involves managing inbound and outbound calls, qualifying leads, and nurturing prospects through the sales funnel. The specialist will present Edvolve’s learning solutions, understand customer needs, and recommend appropriate programs that align with their career goals.

Key Responsibilities

• Managing inbound and outbound calls.
• Qualifying leads and nurturing prospects through the sales funnel.
• Presenting Edvolve’s learning solutions.
• Understanding customer needs and recommending appropriate programs.
• Maintaining accurate records in the CRM.
• Following up on leads.
• Coordinating with marketing and operations teams.
• Supporting enrollment processes.
• Building strong customer relationships.
• Ensuring a high level of customer satisfaction.
• Meeting or exceeding sales targets through consultative selling.

Requirements & Tech Stack

• Inside Sales and Lead Generation skills.
• Experience in managing pipelines and converting prospects.
• Customer Service and Customer Satisfaction skills.
• Focus on building trust and maintaining long-term relationships.
• Excellent Communication skills (verbal and written in English, ideally local languages).
• Basic CRM and sales reporting skills.
• Comfort working with digital tools and productivity software.
• Ability to work on-site in Bengaluru.
• Ability to handle targets.
• Ability to collaborate with cross-functional teams.

Qualifications

• Relevant experience in education, consulting, or services sales is beneficial.
• A bachelor’s degree in business, marketing, communications, or a related field is preferred, or equivalent practical experience in sales.