Sales Executive

About the Company

Icert Global is an EdTech organization helping learners and professionals access industry-relevant education and career development opportunities. The company is seeking a Sales Executive to support customer acquisition and engagement from its Bengaluru office.

Key Responsibilities

• Generate new sales and maintain strong relationships with existing customers.
• Make outbound calls to prospective customers, understand their requirements, and follow up on qualified leads.
• Respond to customer questions and share relevant information through email and other approved communication channels.
• Research and recommend ways to improve customer engagement and conversion.
• Maintain accurate records of leads, conversations, follow-ups, and completed sales.
• Address customer concerns professionally and coordinate resolutions when required.
• Prepare and submit weekly sales performance reports.
• Meet agreed activity, follow-up, and sales targets while delivering a positive customer experience.

Requirements

• Suitable for candidates with 0–1 years of experience, including freshers with strong communication skills.
• Interest in sales, customer engagement, business development, or the EdTech sector.
• Confident verbal and written communication with the ability to explain offerings clearly.
• Good follow-up discipline, organized lead management, and a customer-focused approach.
• Willingness to work full-time from the Bengaluru office for six working days each week.
• Working schedule: 10:00 AM to 7:00 PM.