Entry-Level Client Project Coordinator 1

About the Role

Join Pace® Analytical Services as an Entry-Level Client Project Coordinator. In this on-site role, you will provide critical administrative and coordination support to the Project Management team, acting as a liaison between project management and sample receiving/log-in to ensure smooth intake, setup, and execution of client work. This position requires you to be within driving distance of the East Longmeadow, MA Lab and is looking for candidates in the New England area.

Key Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information.
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup.
• Direct client calls and requests to the appropriate Project Manager for follow-up.
• Schedule and enter bottle orders into the container order system based on client sample needs.
• Review login dashboards and update information and confirmations as needed.
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed.
• Contribute to departmental efficiency by offering suggestions for improvements.
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers.

Requirements & Tech Stack

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Compensation

• $18.00 per hour.
• Hours: Monday through Friday, 7:00 AM - 3:30 PM.