Certified Medical Assistant Float

About the Role

This is a Full Time position at 40 hours per week, located on the Lake Forest hospital campus. The schedule is Monday through Friday between 7a-5:30p (8-hour shift). Travel is required to multiple Northwestern Medicine (NM) sites, including Grayslake, Lake Forest, Lake Bluff, Glenview, Gurnee, Vernon Hills, Highland Park, and Deerfield. The Medical Assistant – Float reflects the mission, vision, and values of Northwestern Medicine.

Key Responsibilities

• Scheduled hours will vary and are dependent on organizational needs; flexibility with scheduled start and end times with minimal notice is required to fill immediate staffing needs in various locations.
• Support medical clinics throughout Northwestern Medicine and be flexible to travel locally as needed.
• Assure efficient patient flow through the site by:
• Escorting patients to exam rooms.
• Identifying patients using two identifiers.
• Preparing patients for examination.
• Obtaining accurate vital signs per organization standards.
• Documenting reason for visit and updating/confirming allergies, smoking history, and pharmacy information.
• Promptly informing the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipating and setting up equipment or supplies needed for visits.
• Cleaning and preparing exam rooms for the next patient.
• Responding to needs to expedite visits and maintain patient flow, prioritizing tasks accordingly.
• Assist practitioners with medical and surgical procedures in accordance with established protocols, such as:
• Electrocardiogram (ECG).
• Venipuncture.
• Immunizations.
• Setting up procedure trays.
• Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by a Provider.
• Provide high-quality care by:
• Preparing and stocking all exam rooms in the treatment area, following established protocols for disinfecting and sterilizing equipment and instruments.
• Participating in environmental safety rounds.
• Maintaining vaccine/medication inventory.
• Monitoring and maintaining equipment and instruments according to clinic guidelines.
• Assisting in ordering supplies and correctly disposing of all expired items.
• Adhering to office opening and closing procedures.
• Function as an integral part of the patient care team and promote patient satisfaction by interacting with patients in a professional, friendly manner:
• Accepting and performing delegated responsibilities positively.
• Offering assistance to others.
• Attending and participating in staff meetings.
• Communicating appropriately and effectively with patients and the patient care team (in the office and on the phone).
• Perform delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Perform all other duties as assigned by the Supervisor or Manager.

Requirements & Tech Stack

• Strong computer skills.
• Experience in lab draw, EKGs, rooming, vitals is a plus.
• Experience with electronic medical record (Preferred).
• Completion of an accredited Medical Assistant training program (Preferred).
• One to two years of ambulatory care experience (Preferred).

Qualifications

Minimum Requirements:

• Education: High school diploma or GED.
• Certification:
• Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• Accepted documentation:
• New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body.
• Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body.
• Within the first six months of employment, will complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA).
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT).
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT).
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA).
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP).
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.