Cashier Associate

About the Role

A Cashier Associate provides aggressive customer service by greeting customers and accurately processing transactions. This role is responsible for scanning merchandise, processing sales, refunds/exchanges, and closing transactions. Additional responsibilities include training, maintenance, and stocking, similar to a CNRG Team Player.

Key Responsibilities

• Understand and conduct yourself according to CNRG’s Mission and Values
• Accurately process customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
• Greet customers as they enter and exit the store
• Verify merchandise quantities, descriptions, and prices
• Handle returns/exchanges and sales of merchandise
• Answer incoming phone calls promptly, efficiently, and courteously
• Receive payment on commercial accounts, money from drivers on C.O.D. tickets, and aid in credit application completion
• Complete and file due tickets for customers needing a later pick-up
• Complete and file rain checks for out-of-stock items
• Accurately count down all tenders, prepare deposits, and organize the drawer for the following day
• Utilize the credit and check verification system according to established company policy and procedures
• Ensure the daily inflow and outflow of paperwork, including filing and storage, is handled efficiently and precisely according to established procedures, including daily reports, currency, and other documentation as necessary
• Direct customers to items in the store and call other team members for customer assistance
• Maintain responsibility for cash and controls to protect company assets
• Maintain a positive customer service-attitude at all times
• Follow all Cashier procedures
• Accurately determine the difference between similar products
• Help keep the store clean
• Perform other tasks as assigned by store management

Requirements & Tech Stack

Hourly position

Qualifications

• Experience with credit and check verification systems
• Ability to maintain a positive customer service-attitude at all times