Client Advisor
Trove Innovations (India) Private Limited
Bengaluru, Karnataka, India3h agovia LinkedIn
About the Role
The Client Advisor role is a full-time, on-site position based in Bengaluru. This role involves engaging with clients to understand their requirements, recommending suitable tile products and solutions, and ensuring a high-quality customer experience throughout the sales cycle. The Client Advisor will handle client inquiries, prepare proposals or quotations, and coordinate with internal teams to ensure timely order processing and delivery.
Key Responsibilities
- Building and maintaining strong client relationships.
- Resolving service issues.
- Gathering client feedback.
- Contributing insights to improve products and customer service.
- Accurate documentation of client interactions.
- Proactive follow-up to support long-term partnerships and repeat business.
Requirements & Tech Stack
- Proficiency in basic office software and CRM tools.
- Strong attention to detail and organizational skills.
Qualifications
- Strong Interpersonal Skills and Client Relations capabilities.
- Effective Communication and Customer Service skills.
- Solid Analytical Skills.
- Relevant experience in consulting, sales, or customer-facing roles, preferably in building materials, interiors, or related industries.
- Ability to work on-site in Bengaluru.
- Ability to manage multiple client accounts and collaborate with cross-functional teams.
- Diploma or degree in business, commerce, design, or a related field is beneficial.