Growth & Operations Lead

About the Role

We are looking for a proactive, business-minded Growth & Operations Lead to drive day-to-day execution, lead cross-functional teams, strengthen client relationships, and contribute directly to business growth. This is a hands-on leadership role. You will work closely with marketing, social media, business development, sales, and operations to ensure everyone is working toward common business goals. We are looking for someone who takes ownership, makes decisions, solves problems, leads people, and is comfortable participating in client negotiations and deal closures. Freshers with demonstrated leadership potential are encouraged to apply.

Key Responsibilities

• Team Leadership: Assign responsibilities, set priorities, conduct team meetings, monitor performance, and ensure accountability.
• Business Execution: Convert company goals into actionable plans, measurable targets, and clear team priorities.
• Cross-Functional Coordination: Align marketing, social media, business development, and sales activities to generate leads and drive conversions.
• Business Development: Identify opportunities, engage prospective clients, participate in negotiations, and actively contribute to closing deals.
• Client Relationships: Build trust with clients, manage discussions, resolve concerns, and strengthen long-term relationships.
• Operations Management: Oversee daily execution, resolve bottlenecks, and improve internal workflows.
• People Coordination: Support onboarding, attendance, leave management, performance reviews, and employee-related queries.
• Performance Tracking: Monitor team productivity, sales progress, lead conversion, and operational outcomes.
• Founder Collaboration: Report progress and challenges, take ownership of routine decisions, and escalate major strategic or financial decisions when required.

Requirements & Tech Stack

• Leadership and Team Management
• Business Operations and Execution
• Cross-Functional Team Coordination
• Business Development and Deal Closure
• Client Relationship Management
• Communication and Negotiation
• Problem-Solving and Decision-Making
• Business Growth and Performance Tracking
• Basic proficiency in Excel, Google Sheets, or similar productivity tools.

Qualifications

• Strong communication, interpersonal, and leadership skills.
• Ability to take initiative, manage priorities, and get things done.
• A commercial mindset and an interest in sales, clients, and business growth.
• Confidence interacting with clients and handling business discussions.
• Ability to work independently and take responsibility for outcomes.
• Comfort working in a fast-paced startup environment.

Both freshers with strong leadership potential and candidates with relevant professional experience are welcome.

This role is for someone who wants more than a conventional coordination job – someone ready to take responsibility, lead people, work with clients, and turn plans into measurable results.