Assistant Manager Human Resources

Job Summary

Assists in carrying out the daily activities of the Human Resource Office, including recruitment, total compensation, and training and development. Additionally, assists in delivering HR services that meet or exceed employee needs and enable business success, while ensuring compliance with applicable laws, regulations, and operating procedures.

Key Responsibilities

Assisting in Managing Recruitment and Hiring Process

• Assists in interviewing and hiring Human Resource employee team members with appropriate skills.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates.
• Assists in monitoring the candidate identification and selection process.
• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims and reviews provider reports for accuracy.
• Assists with unemployment claim activity reports.
• Attends unemployment hearings and ensures property representation.

Assisting in Managing Employee Development

• Assists with departmental orientation programs for employees.
• Ensures employees are cross-trained to support daily operations.
• Assists with coordination and facilitation of new hire orientation programs.
• Ensures attendance by new hires and participation of the leadership team in training programs.
• Assists with ensuring departmental orientation processes are in place.

Assisting in Maintaining Employee Relations

• Assists in maintaining effective employee communication channels.
• Reviews progressive discipline documentation for accuracy and consistency.
• Utilizes an “open door” policy to acknowledge employee problems or concerns.
• Ensures employee issues are referred to the Department Manager or escalated to the Director of Human Resources.
• Partners with Loss Prevention to conduct employee accident investigations.
• Communicates performance expectations in accordance with job descriptions.

Assisting in Managing Legal and Compliance Practices

• Assists with ensuring employee files contain required employment paperwork and proper documentation.
• Assists with ensuring compliance with procedures for accessing, reviewing, and auditing employee files.
• Assists with ensuring medical records are maintained separately and confidentially.
• Facilitates drug testing processes.
• Communicates property rules and regulations via the employee handbook.
• Assists with ensuring safety and security policies are communicated to employees.
• Assists with periodic claims reviews with the Regional Claims office.
• Assists with managing Workers Compensation claims.

Requirements & Tech Stack

• High school diploma or GED
• Human resources, management operations, or related professional area experience
• 2-year degree from an accredited university in Human Resources, Business Administration, or related major

Qualifications

• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.
• OR
• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.