Team Leader Sales
Clevora Global Outsourcing Services LLP
About the Role
The Team Leader Sales role is a full-time, on-site position based in Gurugram.
Key Responsibilities
- Lead a sales team responsible for achieving revenue targets.
- Monitor performance metrics.
- Ensure consistent follow-up with prospects and existing clients.
- Coach and mentor team members.
- Manage lead allocation.
- Review call quality.
- Support the team in closing deals.
- Prepare sales reports.
- Coordinate with operations and client service teams.
- Implement sales strategies aligned with company objectives.
- Maintain high standards of professional conduct.
- Foster a collaborative team culture.
- Contribute to continuous process improvement.
Requirements & Tech Stack
- Sales planning
- Pipeline management
- Performance tracking using CRM or similar tools.
- Basic office software (e.g., spreadsheets, presentations)
- Familiarity with reporting tools.
Qualifications
- Demonstrated ability to lead, motivate, and manage sales teams in a target-driven environment.
- Excellent communication, negotiation, and relationship-building abilities with internal teams and clients.
- Solid analytical and problem-solving skills, including the ability to interpret data and adjust strategies accordingly.
- Previous experience in BPO/KPO, outsourcing, or related service industries is highly beneficial.
- Comfort working in a fast-paced, on-site environment in Gurugram, with flexibility for shift-based work if required.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.