Inside Sales Coordinator-Textile

About the Role

• Full-time, on-site role based in Ahmedabad.
• Providing operational and administrative support to the sales team.

Key Responsibilities

• Managing customer inquiries.
• Preparing quotations.
• Maintaining order records.
• Coordinating with internal departments to ensure timely deliveries and accurate documentation.
• Tracking orders.
• Resolving basic customer issues.
• Following up to help maintain high customer satisfaction levels.
• Updating sales reports.
• Assisting with inventory-related communication.
• Ensuring all sales processes adhere to company policies and quality standards.

Requirements & Tech Stack

• Good Communication in English.
• Sales Follow-up.
• Sales Coordinator skills.

Qualifications

• Graduation in Textile & Yarn.
• Analytical Skills to track sales data, monitor order status, and support decision-making.
• Customer Service and Customer Satisfaction skills to respond to client queries, manage expectations, and maintain long-term relationships.
• Effective Communication skills to interact with customers, sales team members, and internal stakeholders in a clear and professional manner.
• Administrative Assistance skills to handle documentation, maintain records, schedule follow-ups, and support daily sales operations.