Telesales Executive Kolkata

Role Title: Telesales Executive

Location: Kolkata

About the Role

• Full-time, on-site position at Yogic Software Private Limited.
• Open to freshers only.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce company products and services, explaining key features and benefits.
• Identify potential leads and follow up on inquiries.
• Convert prospects into sales.
• Maintain accurate records of calls and outcomes in internal systems.
• Handle basic customer questions and provide prompt support.
• Escalate complex issues when needed.
• Meet daily call and sales targets.
• Collaborate with the sales team.
• Share customer feedback to improve processes and offerings.

Qualifications

• Minimum higher secondary education (12th pass) or equivalent.
• A graduate degree is an advantage but not mandatory.

Skills & Requirements

• Strong Communication skills, including clear speaking, active listening, and proficiency in English and local languages.
• Customer Service and Customer Support skills.
• Lead Generation and Sales skills.
• Basic computer literacy.
• Ability to work with calling software and CRM tools.
• Willingness to work from the office in the Kolkata metropolitan area.
• Ability to follow structured schedules and performance targets.
• Ability to learn quickly, handle repetitive tasks, and work effectively in a fast-paced telesales environment.