Associate Product Manager
Flexiple
About the Role
This role at a sixty-person ed-tech business involves owning the layer of the product that frequently causes issues, such as enrolment flows, report card exports, and settings. The initial months will focus on listening and learning by observing support escalations, school onboarding, and user feedback to identify key pain points affecting renewals.
Key Responsibilities
- Write lightweight specifications for fixes and small features.
- Collaborate with engineers to build and launch features.
- Validate the impact of launched features post-launch.
- Manage the intake process for feature requests from sales and customer-success teams.
Requirements & Tech Stack
- Excel, SQL, or a product-analytics dashboard (familiarity).
Qualifications
- 0-3 years of experience.
- Ideal experience in product, customer success, or business analysis at a software company.
- Ability to write a clear one-page spec independently.
- Patience to engage with and seriously consider feedback from teachers and school administrators.