REF116265P-Associate-Thane
WNS
Mumbai Metropolitan RegionFresher1h agovia LinkedIn
About the Role
This role involves supporting intelligent operations and transformation within WNS, an Agentic AI-powered leader.
Key Responsibilities
- Efficient query management and resolution as per process guidelines.
- Escalate issues to the supervisor based on materiality and complexity.
- Prepare process-related reports.
- Prioritize tasks effectively, including escalated query handling.
- Resolve queries involving inter-team dependencies (e.g., invoice status, payments).
- Handle high-value billing and other priority transactions with urgency.
- Accurately update daily count sheets and trackers.
Requirements & Tech Stack
- Accounting
- Commerce
- M.Com
- B.Com
- MBA
- Communication skills
- Teamwork
- Collaboration skills
- Flexible to work in rotational shifts.
Qualifications
- Bachelor's degree in Accounting, Commerce, or M.Com.
- Sound accounting knowledge.
- Demonstrate strong teamwork and collaboration skills.