Customer Support & Sales Executive
YTS
About the Role
This is a full-time, work-from-office position based in Coimbatore.
Key Responsibilities
- Handle customer inbound and outbound calls.
- Follow up with customers and leads through calls and WhatsApp.
- Understand customer requirements and explain suitable products.
- Handle sales enquiries and support lead conversion.
- Provide customer support and resolve basic queries.
- Maintain customer details and follow-up records.
- Coordinate with the internal team for order processing and delivery.
Requirements & Tech Stack
- Freshers are welcome to apply.
- Good communication skills in English and Tamil.
- Hindi is an added advantage.
- Basic computer knowledge.
- Good communication and follow-up skills.
- Positive attitude and willingness to learn.
- Interest in sales and customer support.
- Candidates interested in working with a product-based company are preferred.