Store Manager in Training
GNC
About the Role
The Store Manager in Training (SMIT) is a development-focused role designed to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program teaches the skills and knowledge needed to successfully operate a store, drive for results, and develop and lead a team. The SMIT embodies GNC's "Live Well" philosophy.
Key Responsibilities
- Responsible for actively engaging with your leader in training initiatives, projects, and goals to support your path to promotion.
- Responsible for supporting the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that lead to sales and repeat business (e.g., MYGNC Rewards).
- Ability to achieve and exceed personal sales and productivity goals, while helping sales associates realize their sales potential.
- Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates, recruiting, hiring, and performance management.
- Opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits according to GNC procedures.
- Attending community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
- Oversee daily store operations, including business performance and product management.
- Ensure the team has the tools to succeed.
- Support the store as a management team member and lead in a manner consistent with GNC values and policies.
- Offer expert product knowledge and promote the "Live Well" message to customers.
- Learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to customers.
Environmental Factors & Working Schedule
- Must be able to stand or walk for up to eight hours a day.
- Frequent reaching, bending, and twisting (below waist and above shoulders).
- Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
- Frequently lifting up to 20 pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
- Ability to climb ladders, reach, and bend.
- Work in temperatures ranging from 50 - 85 degrees (stock room areas).
- Use of a computer up to 60% of the time.
- Expected to work five (5) days / forty (40) hours a week.
- Mall and strip center stores: Must work at least two nights during the week until closing, one weekend night, and one other night.
- Strip center stores: Must also work a full shift on Saturdays.
- Mall stores: Expected to work peak business days, including weekends (Saturday & Sunday).
- Expected to work a minimum of one full Sunday per month.
- Downtown stores: Must also work during the lunch hour of 11 am to 2 pm Monday through Friday.
- Downtown stores: Must also work one night per week until closing if the store is open in the evening.
- Downtown stores: Not required to work Saturdays.
- Expected to work all major U.S. holidays that the store is open.
Qualifications
- A dynamic individual who embodies GNC's "Live Well" philosophy.
- Understanding of business needs.
- Passion for health and wellness.
Requirements & Tech Stack
- Full-Time Hourly Supervisory Position.
- Selection for the SMIT position does not guarantee promotion into a Store Manager position.
- At the end of 90 days, performance will be assessed for eligibility for promotion.
Compensation & Benefits
- Opportunity to earn additional income through GNC's Individual Sales Incentive Plan.
- Medical, Dental, Vision Insurance.
- Short-term and Long-term Disability.
- Employer-paid Life Insurance.
- 401(k) program with company match.
- Paid Time Off: 11 vacation days, 5 sick days (40 hours per year), 8 holidays (6 floating, 2 observed).
- Paid Parental Leave: 8-week paid maternity leave / 2-week paid paternity leave.
- 30% employee merchandise discount on GNC products.
- 20% employee discount on 3rd party products.
- Monthly Free Product Offers.
- Access to the Employee Assistance Program.