Operations Supervisor Trainee
FedEx Freight
About the Role
Participate in a pre-determined program designed to obtain a functional/workable understanding of company objectives and initiatives focused on service center operations.
Key Responsibilities
- Participate in a management training program learning how to lead team members at a service center and how to effectively collaborate and communicate with external and internal customers that impact operations.
- Complete learning objectives within required timeframe.
- Observe and learn the interviewing, selection, training, and process of supervising employees responsible for loading, unloading, and processing customer shipments.
- Learn the process of coaching and evaluating employee performance and monitoring, assessing, and influencing operational performance, including claims prevention.
- Observe management in developing personnel schedules and determining equipment/supply needs to achieve set goals.
- Take part in necessary tours to learn all operational functions and shifts.
- Observe management in analyzing opportunities to reduce cost, operational budgeting, conducting pre-shift meetings, and coaching/training of employees to improve operational efficiency.
- Review and learn safety and security protocol in accordance with policies and procedures, OSHA, DOT, and other applicable guidelines.
- Gain specific level of knowledge of processes that post results; gain ability to discuss the intent of reports and/or the control measures that make up the reports.
- Comply with all applicable laws/regulations, as well as company policies/procedures.
- Perform other duties as required.
Requirements & Tech Stack
- Basic computer skills.
Qualifications
- Must possess high school diploma or equivalent.
- Basic written and strong verbal communication skills.
- Basic industry knowledge preferred.
- Multi-tasked oriented and possess good organizational skills.
- Able to successfully complete all required training.
Work location and hours may vary due to operational need.
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise.
Required to walk or otherwise safely navigate and to be accessible to all areas of the dock, office, and yard.
Frequent contact with service center personnel; fast-paced, deadline oriented.
Depending on operational requirement, relocation, which will be company assisted, may be required.